AI is telling your customers who to buy from right now. If it's not naming you, it's naming your competitor.
Google's AI answers, ChatGPT, Gemini, Perplexity: every one of them answers "who's the best?" with a shortlist of two or three names, and buyers pick from that list. We find out if you're on it, and fix it if you're not. Your analytics will never show you this. We will.
Show me what AI says about my brand → See how the audit works
This is already happening
A business just like yours was #1 on Google. Then an audit asked AI about them.
Real company, name withheld. Strong website, great reviews, top of the search results. The owner assumed AI was recommending them too. Here is what their buyers were actually hearing:
Buyers asked. AI recommended someone else.
When people asked AI who to hire in this company's category, 91 out of 100 answers left them out completely.
On the AI apps buyers use most, they didn't exist.
The two most popular AI apps never said their name. Not once. Every one of those conversations ended with a competitor.
Competitors owned their category's answers.
When AI did recommend companies in their space, competitors took 82% of the mentions. In the category this business had spent years building.
Their only lifeline was luck.
AI only mentioned them when it happened to search the web mid-answer. When it answered from memory, they were invisible.
None of this appeared in their analytics. Their rankings looked great the entire time. The leak was invisible until one audit measured it. See the full findings →
The problem you can't see
You are losing sales in a place you can't look
When a buyer asks AI for the best option in your category, the answer appears before a single link is clicked. That answer is the shortlist. There is no page two. There is no scroll. If you are not named, you were never in the running.
And here is the part that should worry you: no tool you use today shows you this. Google Analytics can't see it. Your SEO reports can't see it. Your rankings can't predict it. The only way to know is to ask the engines the way your customers do, and measure what comes back.
"The most recent thing the model 'knew' about the brand was an event it recalled backwards. It reported a closure where there had actually been an expansion. And it said it with total confidence." From a real audit. This is what AI was telling that brand's customers.
Ask yourself: what is AI telling your customers right now? If you don't know, that is the problem.
The solution
The AI Visibility Audit shows you exactly where you stand
We ask every major AI engine about your brand and your category, the same way real buyers do. Then we hand you the answers, the gaps, and a prioritized fix list. Here is what you get out of it:
Know exactly what AI says about you
Every major engine, word for word. No more guessing what your customers are being told.
Find out if you're recommended or invisible
We measure how often AI names you unprompted in your own category. That number is your real scoreboard.
Catch the lies before your customers do
AI confidently repeats stale and wrong facts. We find every one, so you can correct the record.
See which competitors own your answers
Share-of-voice by category. You'll know exactly who is winning the shortlist you should be on.
Get a fix list, not a lecture
A prioritized plan: what to fix first, what moves the number, and what to ignore.
Prove it worked
We re-audit against the same baseline, so you can see the lift in black and white.
Still not sure?
Three questions to ask yourself
1. Have you ever checked?
Open ChatGPT. Ask for the best option in your category, in your area. Is your business in the answer? Most owners have never looked.
2. Is what it says even true?
AI describes an old version of your business: past services, old locations, things you stopped doing years ago. Sometimes it invents things you never did.
3. Who is it naming instead of you?
Someone is winning those answers. Every day you don't know who, they take another buyer that should have been yours.
Your move
Find out what AI is telling your customers
One fixed-scope audit. Every major engine. A clear baseline, a fix list, and a re-audit to prove the lift. Stop guessing and get your number.